He previously covered communities in the MetroWest region of Massachusetts for the Milford Daily News , Walpole Times , Sharon Advocate and Medfield Press. Mike Gleason is a reporter covering unified communications and collaboration tools. Zoom settled the complaint last November. Besides the class-action suit, the Federal Trade Commission filed a complaint against the company, accusing it of falsely claiming to have a high level of encryption since at least 2016. Zoom added end-to-end encryption to all subscriber communications last fall. The company will provide in-meeting notifications when a participant uses a third-party application and disclose the parties with whom it shares data.

Zoom agreed to be more transparent with subscribers in its privacy statement about the use of their data. 'Such a claim would be much weaker when the client has sophisticated IT folks communicating with Zoom to make sure service meets their standards,' she said. That custom work would have made it difficult to prove the false security claims damaged enterprises. Plaintiff lawyer Tina Wolfson said including enterprises in the suit would have complicated matters because Zoom customizes its services for large customers. However, the settlement excludes businesses with an enterprise account - the highest plan tier. Zoom users with a free account are eligible for a $15 payment. Under the deal's terms, individuals and businesses with less than an enterprise account could receive a 15% refund or $25, whichever is greater. 'The privacy and security of our users are top priorities for Zoom, and we take seriously the trust our users place in us,' Zoom said. In response to the settlement, Zoom released a statement saying it had improved the platform's security to safeguard user privacy. Zoom denied any wrongdoing in the settlement, filed July 31 in the U.S. The complaint also claimed the company shared user data with Facebook without permission.

Zoom's security lapses led to uninvited people disrupting video meetings - a phenomenon dubbed Zoombombing. The proposed agreement would end a 2020 suit accusing the company of lax security and falsely claiming it had end-to-end communication encryption.

Zoom meeting class action